Hi,
We send daily tips of the day emails. Following are solutions to some of the questions asked and issues that have arisen.
AOL subscribers don't seem to be getting our emails; we're not quite sure why this is; AOL is very restrictive when it receives emails from mailing lists. We're attempting to sort this issue. We suggest you add a non-AOL address if you wish to receive regular updates.
We do not rent, sell or in any other way give out your email address to another party. That's not the business we're in.
We don't want you on our email list if you don't want to be there.
a) If we've emailed you, then you have at some point joined our email list: we don't buy or rent lists; you have joined by directly visiting one of our screenwriting or related sites.
b) Removing your address from our mailing list is easy and quick:
i) Remove yourself by unsubscribing at http://www.clickok.co.uk/cgibin/mc2.cgi
ii) Wait until we send you an email and then click the unsubscribe link at the bottom.
Some people have multiple email addresses and forget which email address they have used and complain after unsubscribing that they are still receiving email (you may have forwarding set up). The way to resolve this is to click on the unsubscribe link at the bottom of each email you receive.
If you manually unsubscribe, then make sure there are no spaces after the email address you enter.
If you've joined our mailing list and are not receiving emails then check that you have entered the correct email address in our mailing list (add the address again and if a duplicate isn't detected, then you added the wrong address last time: http://www.clickok.co.uk/cgibin/mc2.cgi . Remove any wrong addresses you may have added).
Also check you don't have some form of spam blocking / filter in place. For example, hotmail may filter emails to the junk box so check in there and click the option telling hotmail that this is not junk.
If you're still not receiving emails, then contact us and we'll investigate the issue:
If our email server has gone down (see below), you may need to contact us using our alternative email address: 
If you subscribe, you will only receive one email per day (tips of the day). We do not bombard you with special offers, related promotions etc... in separate emails. Any significant or relevant update information will be added into that one email.
As with every website, very very rarely, the web server or email server goes down. Even Google and Ebay servers go down sometimes.
Our servers have never gone down for longer than 48 hours. And maybe they're down only three days every year, if that.
When this happens, please know that we are working diligently to fix the problem.
If the web server goes down, you won't be able to see this message. If the email server goes down, you may not be receiving daily tips of the day. During these periods only, please use our alternative email address:
.